Level of empathy in nursing professionals working in a hospital institution in Callao; [Nivel de empatía en profesionales de enfermería que laboran en una institución hospitalaria en Callao]

Abstract

Empathy in nursing professionals is one of the skills to show sensitivity, understanding and support to patients, therefore, the objective of the research is to determine the level of empathy in nursing professionals who work in a hospital institution in Callao.. It is a quantitative, descriptive, cross-sectional and non-experimental study, with a population of 105 nurses who completed a sociodemographic data questionnaire and the Jefferson Empathy Scale. In their results, 2,9 % (n=3) of the nurses have high empathy, 81 % (n=81) medium empathy and 16,2 % (n=17) low empathy. In conclusion, empathy is very important for nursing care, since by being so committed to patient care, empathy can be improved according to the needs that the patient presents. © 2024; Los autores.